Junior Service Delivery Manager with German language
Deutsche Telekom IT Solutions
Košický kraj
Trvalý pracovný pomer
Plný úväzok
Pred 15 dňami
Bez námahy pošlite žiadosť
Company DescriptionOur brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of Košice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services.Job DescriptionMain purpose of this job is to manage and control, validate, create, plan, coordinate and process complex customer orders to deliver them in the specific time, quality, costs & KPI.WHAT WILL YOU DO?
Act as an order entry gate for the customer.
Process/create orders for customers in specific tools to deliver customer requests.
Receive and validate customer requests in tools and collect all necessary information, documentation to complete the order. Review the background documentation and transfer prices, taking into account any detail, guarantee or quality standard that may affect the price.
Manage approvals and order specification in pre-order phase.
Plan orders commercially in specific tools – assign cost allocation to implementer’s teams.
Plan orders technically in specific tools – assign active tasks to implementer’s teams and releases order into production.
Provide support to implementer’s teams to deliver customer requests in time and quality.
QualificationsYOU WILL SUCCEED IF YOU:
Speak German at least on B2 level. English is reviewed as your advantage.
Have minimum 2 years experience at ICT System Engineering
Are advanced at soft skills such as customer orientation, communication and negotiation skills, time management problem solving ability and result orientation and also presentation skills.
Have completed secondary education.
Have basic understanding with information technologies, general IT overview and MS Office on an intermediate level.Additional InformationWHY SHOULD YOU CHOOSE US?We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:
Financial benefits
Benefits with focus on learning and development
Benefits with focus on health and sport
Benefits with focus on family and work – life balance
Other benefits
For more information about our benefits click toSalaryFinal salary is negotiable.We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1 100 € / brutto.Additional information
Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.
