Account manager for KYC Client Outreach
ING
- Bratislava, Bratislavský kraj
- Trvalý pracovný pomer
- Plný úväzok
- Liaise with all stakeholders on a daily basis (Clients, FO, ING HUB Slovakia team, KYC OPS, Compliance, Tax Officer …)
- Communicate and explain the KYC requirements to all stakeholders including clients
- Collect, review and ensure completeness of the provided documents
- Support stakeholders to gather and ensure timely collection of KYC relevant documents / data
- Collect and store the documents / data in internal tool, in line with regulatory and internal bank requirements (including FATCA, CRS, ESR, MiFID ...)
- Support and educate Front Office on KYC initiatives of the Bank and general KYC / AML requirements
- Control, monitor and report on KYC controls / progress for the Wholesale Banking activity (Local & ING HUB)
- Secondary with school-leaving examination
- University education (Bachelor's degree)
- University education (Master's degree)
- English - Advanced (C1)
- French – bonus, but not required
- Excellent communication and client service skills (Attentiveness and Proactiveness)
- Relevant work experience on senior level (min. 3 years) in client service function or KYC/ AML knowledge (FEC, FATCA, CRS, ESR, Tax etc.)
- Highly analytical person with strong organizational skills and excellent attention to details
- Ability to deliver under pressure with a high standard and short deadlines
- Ability to multitask and manage a high number of priorities
- Ability to work in an international environment
- Strong work ethic combined with a structured and disciplined approach, resulting in ‘getting things done’
- Flexibility and ability to work in a fast-changing environment
- 1 640 EUR/month
- *By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.
- You build your own working day - flexible working hours and work from home
- Daily working time: 7hrs 45min instead of standard 8hrs
- Daily refreshments - coffee, fruits, drinks
- Fully equipped gym accessible 24 hours / 7 days per week
- Game room with unlimited access
- Modern designed coffee corner and terrace with the grill spot
- Sick leave compensation: up to 80% of the monthly salary
- Life insurance contribution: up to 22,14 EUR/per month
- 3rd pillar contribution: up to 3% from your monthly salary
- 24/7 external mental health support
- Learning opportunities: internal and external learning programs
- Regular teambuildings, social events and communities
- Extra 3 PERSONAL days per year
- Extra vacation days: up to 10 extra days/per year
- We welcome your ING-positive friends: referrals starting from 1000 EUR
- 150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary award
- Our premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room)
- Yearly bonus based on your performance and company’s results
- Cafeteria points: 50€/month (600€/year) - choose when and how to spend them
- Home office contribution: 20 EUR/per month
- Discounts from our and your favorite stores: up to 30%
- Warm welcome package for your fresh start
- Pet friendly office