Customer Service Representative - German and English - Part time
CPM International
Bratislava, Bratislavský kraj
729 € za mesiac
Trvalý pracovný pomer
Čiastočný úväzok
Pred 2 mesiacmi
Bez námahy pošlite žiadosť
Our client is fully committed to improving the quality of life of our global community by developing household and healthcare products trusted and relied upon by consumers worldwide. Beyond their portfolio of well-known brands, they are also continuously recognized for their top results in sustainability, social responsibility, diversity, and innovation. We are recruiting exceptional customer service representatives to immerse themselves in the brand and deliver first-class service to our consumers.We Care: Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service.We´re Curious: Proactive approach to problem-solving and a “can do” attitude.We Achieve Together: Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel targets.What will you be doing?
Working collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional way
You can put yourself in our customers’ shoes, analyze their problems and offer them individual solutions
Offering an omnichannel service to our consumers via telephone, email, chat, and social media Developing a sound understanding of the products and services offered by our client
Embrace our company values and act as a brand ambassador
RequirementsWhat skills & experience you’ll bring to us?
A fluent level of German language with exceptional grammar and spelling skills
High level of English (both spoken and written)
A genuine passion for delivering outstanding customer service
Ability to deal with sensitive calls with empathy
Strong administrative skills with a keen eye for detail
A professional outlook and proactive approach to problem solving
BenefitsWhat do we offer?
Contract: Permanent (3 months notice period)
Part-time: 20 hours/week
Working days/Hours: 5 days from Monday to Friday, 10 am - 2 pm
Salary: 729 euros per month
In addition to this, you would also receive the benefits of: 50 euros per month Transport allowance and Meal Vouchers - 5,85 euros per working day
Hybrid model
Training: 3 weeks training starts on the first day of employment in our office in Bratislava
Start date: April 2024
Office location: Bratislava
Being part of a constantly growing company & team, with endless opportunities for career development
Who we areCPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.CPM International believes in creating an open workplace, celebrating diversity in all forms, including gender, race, religion, disabilities, and sexual orientation. We are committed to providing equal opportunities and ensuring everyone feels included from the very start of their journey within CPM.#wecare#wearecurious#weachievetogether
