Storage Premier Technical Support Engineer

Lenovo

Bratislava, Bratislavský kraj
1 750 € za mesiac
Trvalý pracovný pomer
Plný úväzok

Pred 2 mesiacmi

Storage Premier Technical Support EngineerGeneral InformationReq #100015051Career area:EngineeringCountry/Region:SlovakiaState:Bratislavský krajCity:BratislavaDate:Friday, February 9, 2024Additional Locations:

Slovakia

Why Work at LenovoWe are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$62 billion revenue global technology powerhouse, ranked #171 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world's largest PC company by further expanding into growth areas that fuel the advancement of 'New IT' technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit https://www.lenovo.com and read about the latest news via our .Description and RequirementsAs a Storage Premier Technical Support Engineer, you'll provide critical support to enterprise customers, focusing on Lenovo ThinkSystem DE, DM, DG, and DS storage products. Your role involves identifying, diagnosing, replicating, and resolving technical issues promptly. Success requires a proactive, self-motivated approach, strong customer service, and technical problem-solving skills.Proficiency in English and one of the following languages—German, French, Spanish, or Italian—is required.Key Qualifications:

Expertise in Block, File, Object Storage, and Page (NVMe).
Proficiency in DAS, SAN, and NAS systems.
Familiarity with Storage ONTAP, ONCOMMAND OS functions.
Experience in managing Volumes, LUNs, groups, and various storage features.
Knowledge of high availability, clustering, RAID, and DDP groups.
Proficient in Topology Management, including installation and debugging.
Competence in networking, OS stacks, and multipath configurations.Familiarity with DE/DM storage systems, Fiber Channel, iSCSI, Ethernet, and NVMe. Experience in Linux, VMware, vSAN, Windows Server OS, and storage protocols (CIFS, iSCSI, NFS). Exposure to Kubernetes, Storage OS, SANtricity, SVC, Rest API, and CLI usage.
Documentation and procedural writing skills.
Proficiency in Python and scripting tools.
Collaboration with customers, partners, and support personnel.
Proven experience in debugging storage issues and performance tuning.

Requirements:

Demonstrable experience in three of the following: Enterprise Storage, Virtualization, Hybrid Cloud Technologies, All-Flash Storage, Software-defined and Object Storage, Data Protection technologies.
Strong interpersonal communication and customer service skills.
In-depth knowledge of storage technologies and integrations.
Availability for 24/7 shift work and on-call rotation.
Preferred storage certifications: NCTA, NCDA, NCIE.
Base gross monthly salary starts from 1.750 EUR. The final offer could be, of course, negotiated higher than the advertised minimum - it all depends on your experience! In addition, there is also variable part (a bonus) in value of 12% of your annual earnings.

You will be reporting to EMEA ISG Manager.What Lenovo can offer you:

3 sick days per year
Additional vacation days
100% sick leave compensation up to 2 months per year
A broad selection of soft and hard skills trainings and individual mentoring
1:1 contribution to the Third Pillar Pension System
Home office flexibility upon team agreement

We are looking forward to discussing this position with you soon!We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.Additional Locations:

Slovakia

Slovakia

Lenovo

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