What you will do. A glimpse in your role:The Associate Product Manager – Payments supports the execution, evolution, and reliability of Global Blue’s central back‑office payment system. This platform is a critical backbone of the Tax‑Free Shopping ecosystem, processing millions of financial transactions every year across a wide range of external payment partners — including international card schemes, virtual cards, and alternative payment methods such as Chinese wallets.Sitting at the intersection of business rules, financial accuracy, regulatory constraints, and complex technical flows, this role works closely with the Product Manager, development teams, Business Units, and IT Operations. Embedded in a dedicated SCRUM team, the Associate Product Manager helps translate business and operational needs into clear user stories and product documentation that can be effectively delivered in an agile environment.Over time, you will develop a strong understanding of tax‑free payment flows, dependencies, and constraints, enabling you to take increasing ownership of features and initiatives, contribute to prioritization discussions, and act as a trusted product counterpart for engineering and business stakeholders.This role is ideal for someone who enjoys hands‑on problem solving, learning complex domains, collaborating in cross‑functional teams, and working close to real operational and financial impact.Every action has an impact. You will make a difference here if you:Product & deliveryCollect and clarify requirements and priority inputs from Business Units, Company Projects, and IT Operations & Support teamsTranslate complex business and operational needs into clear, well‑structured user stories and acceptance criteriaDocument business processes, payment flows, and integration interfaces in product documentationAssist in maintaining and refining the Product Backlog, working closely with the Product Manager on content and prioritiesSupport the SCRUM team during sprints by clarifying scope, resolving open questions, and updating documentation as requirements evolvePresent business requirements and expected value during backlog refinement and sprint planning sessionsProblem solving & domain understandingParticipate in the analysis of tax‑free payment flows, incidents, edge cases, and operational workaroundsHelp identify dependencies and constraints between systems, teams, and external payment partnersGrowth & ownershipContribute to gathering and documenting the voice of the customer and stakeholder feedbackGradually take ownership of features or sub‑domains under guidance, with opportunities to grow into broader stakeholder interaction and product ownership responsibilitiesReporting & collaborationReport to a Product Manager and work under their guidanceWork closely with a development team in an agile environmentCollaborate with Business Units, IT Operations teams, and Product / Project Management to align on requirements, priorities, and deliveryKey competencies to empower your journey. You’ll drive towards success if you:Demonstrate excellent English language skills (oral and written)Have a strong understanding of structured requirements and can express needs clearly and unambiguously (business rules, flows, acceptance criteria)Are familiar with agile ways of working (e.g. SCRUM), or show strong willingness and ability to learn and apply agile product practices quicklyEnjoy working in a multicultural, multinational environmentAre proactive, curious, and motivated to learn complex domainsSkillsProven ability to quickly learn new applications, processes, and proceduresAbility to collect, clarify, and translate business requirements into clear documentation and conceptual designsExcellent verbal and written communication skillsAbility to collaborate effectively with cross‑functional teams across business, technology, and operationsAbility to work independently as well as collaboratively within a teamEffective time management skills and ability to meet deadlinesFamiliarity with Atlassian tools such as Jira and Confluence is a plusBasic presentation skills, with the ability to clearly explain ideas and findingsProactive, positive mindset with a willingness to take ownership of tasksQualifications and education requirementsCompleted education in Computer Science, Engineering, Business, or a related field, or equivalent relevant work experience1–3 years of relevant experience in a product, business analysis, technology, finance, or delivery‑related role (e.g. Associate Product Manager, Product Owner, Business Analyst, QA, Project Coordinator)Division of workBusiness Development – 100%Location📍 Bratislava, Slovakia/Budapest, Hungary - Hybrid model: 2 days per month in Vienna's Office⚠️ Please note: Candidates must already be based in Slovakia/Hungary and hold a valid Slovakian or Hungarian work permit. Relocation support or visa sponsorship is not available for this role.Together, we go further:At Global Blue, great work happens when talented people come together in a supportive and inspiring environment. Here’s what you can expect:A role in a fast‑growing, international companyExposure to complex, high‑impact financial and payment systemsOpportunities for professional development and career growthA multicultural workplace, collaborating with colleagues worldwideInspiring team members and a dynamic, forward‑thinking cultureOur benefits include:Employee referral programTeam‑building activities and eventsAnnual Christmas Party and moreWe foster career growth through internal mobility, embrace an Agile Working Model, and prioritize work‑life balance. Committed to sustainability, we focus on creating positive impacts for employees, clients, and communities. Guided by our 5 Ways of Working, we value client satisfaction, collaboration, innovation, and shared success.Feels like you? Explore further!Let’s write the future together: apply now!Follow us on Social Media! .Important Notice for ApplicantsJob‑related scams are becoming increasingly common. To stay safe, please follow these guidelines when applying:Submit applications only through official Global Blue channels. We do not use third‑party recruitment services.Always verify emails or LinkedIn messages come from @globalblue.com addresses or certified Global Blue recruiters/employees.We will never ask for payment or personal financial information during the hiring process. If this happens, it is a scam—please report it immediately.
