Credit Controller

• Accounts Receivables/Collections:

• Take ownership of Accounts Receivables for your designated portfolio of accounts
• Resolve any payment issues with your customers in a timely manner
• Identify delinquent accounts and act accordingly (emails, phone calls etc.).
• Build strong relationships with your customer to ensure efficient collection of accounts receivable.
• Ensure timely submission of accounts to collection agency and report to management on a regular basis.
• Know, understand, and adhere to OMRONS' credit policy and procedures
• Work with Customer Service team to ensure timely resolution of disputes
• Setting up new accounts in ERP system
• Financial screening of new & existing customers
• Determine credit limits
• Ensure credit reviews and limit increase requests for your designated portfolio of accounts are addressed in a timely manner
• Review the sales order block daily and resolve issues accordingly
• Timely and efficient delivery of internal and external financial reporting
• Be a contact for internal and external customers
• Determine provision
• Drawing up write off proposals
• Make agreements with customers in consultation with sales regarding payment terms and payment plans
• Handling daily actions in Credit Management Software
• Identify system issues and report to the relevant departments in a timely manner. Be proactive, not reactive.

• Build and develop relationships with the sales department. Understand their priorities and work with them to maximize sales whilst minimizing risk. Keep them informed of key credit and Accounts Receivable issues.
• Build relationships with the customer services department and understand their business and how it interacts with the Accounts Receivable department.
• Communicate with the Accounting Service Centre concerning the accuracy of accounting on customer level.

• Relevant working experience in industry
• Minimum of 2 years relevant working experience (preference Credit Control)
• Good working knowledge of ERP systems
• Good understanding of Excel and basic formulas
• Good administrative skills
• Excellent communicator. Confident and concise in communicating both verbally and in writing. Ability to adhere to the facts and maintain professionalism in written and verbal communication
• Ability to be creative and find new ways to improve or enhance internal processes
• Ability to make critical decisions using sound judgment
• Fluent English
• “Can Do” attitude and motivated to learn and develop within the role
• Able to work accurately under pressure
• Ability to accept supervision and follow directions
• Able to perform in a result-orientated way
• Team player who communicates and works well with others

Omron