Slovak Speaking Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation

• Manage queries and support requests from Slovak-speaking clients via phone, email, or live chat.
• Provide precise information regarding our services, assisting clients in making informed decisions.
• Handle customer inquiries and resolve issues swiftly and effectively, maintaining a high level of client satisfaction.
• Track and document client interactions in our CRM system, ensuring all queries are logged accurately.
• Collaborate with different departments to enhance the overall client experience and streamline processes.
• Keep up-to-date with company services and local trends to provide valuable insights and recommendations to clients.

• Fluency in Slovak (both written and spoken); knowledge of English is highly desirable.
• Prior experience in customer support, sales, or a related field is an advantage.
• Strong problem-solving skills and the ability to handle challenging situations with professionalism.
• Exceptional communication skills, with a focus on building and maintaining relationships.
• Detail-oriented, organized, and capable of managing multiple tasks simultaneously.
• Adept in using CRM systems and Microsoft Office applications.
• A proactive approach with a commitment to delivering top-tier customer service.
• Willingness to relocate to Sofia, Bulgaria, with all relocation costs fully covered.

• Competitive Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package
• Fully Paid Training
• Private Gym
• And Much More....

Mercier Consultancy