IT Applications Team Lead

• Provide hands-on application support and troubleshooting for business-critical applications

• Directly resolve complex application incidents and problems requiring senior expertise

• Perform application configurations, customizations, and technical implementations

• Conduct hands-on application performance monitoring, tuning, and optimization

• Execute technical troubleshooting and root cause analysis for critical issues

• Perform application testing, validation, and quality assurance activities

• Handle escalated application issues from team members

• Participate in on-call rotation for critical application support

• Maintain hands-on technical expertise across key business applications

• Work directly with end-users to understand and resolve application issues

• Perform application upgrades, patches, and maintenance activities

• Ensure application SLAs are met through direct involvement when needed

• Build and maintain strategic relationships with business stakeholders across all business units

• Understand business processes, challenges, and requirements through regular engagement

• Translate business needs into technical solutions and requirements

• Conduct regular business review meetings and provide service reporting

• Proactively identify business opportunities for technology enablement

• Lead change management and user adoption support for application initiatives

• Track business value realization and benefits from application investments

• Act as trusted advisor to business units on technology solutions and application strategy

• Define application solution architecture for new systems and major enhancements

• Provide application architecture design and governance across the portfolio

• Design integration architecture ensuring seamless connectivity between systems

• Review and approve solution designs, ensuring alignment with enterprise architecture

• Conduct technical feasibility assessments for business requirements

• Establish architecture standards and best practices for applications

• Evaluate technology stacks and provide recommendations

• Collaborate with Enterprise Architecture, Security & Compliance Lead for architecture approval

• Oversee project management for major business solutions (ERP, Order & Dispatch, etc.) via Danucem PMOs

• Ensure program and project planning, execution, and delivery meet business objectives

• Manage stakeholder engagement for transformation projects

• Provide project governance, reporting, and risk management oversight

• Coordinate resources and project teams for successful delivery

• Lead change management for major business solution rollouts

• Track benefits realization and post-implementation support

• Ensure on-time, on-budget delivery of critical business transformation projects

• Maintain comprehensive application inventory with ownership, costs, and lifecycle status

• Manage application lifecycle from acquisition to retirement

• Identify application rationalization and consolidation opportunities

• Optimize license management and reduce application costs

• Track and optimize application costs across the portfolio

• Assess technology stack and plan modernisation initiatives

• Conduct application risk assessments and implement mitigation strategies

• Develop annual application roadmap aligned with business strategy

• Manage strategic application vendor relationships

• Lead contract negotiation and management for application vendors

• Monitor vendor performance and enforce SLAs

• Manage vendor escalations and issue resolution

• Evaluate and select technology vendors for applications

• Coordinate proof-of-concept activities with vendors

• Ensure vendor roadmaps align with business needs

• Lead, mentor, and develop team of 5 application professionals

• Balance hands-on technical work with team development and delegation

• Build application support competencies across the team through coaching and mentoring

• Foster continuous learning and professional development

• Conduct performance management and career development discussions

• Implement succession planning for critical application knowledge

• Create individual development plans with quarterly reviews

• Develop team capability to reduce dependency on hands-on involvement over time

• Harmonise application landscape across Slovakia, Hungary, and Austria

• Establish and enforce application standards and best practices

• Lead cross-country application deployment and rollout

• Ensure consistent application configuration and setup

• Maintain shared application knowledge base and documentation

• Coordinate cross-country application support activities

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field

• Master's degree preferred

• Minimum 10 years of hands-on experience in IT, with at least 5 years in application support or business systems

• Proven hands-on technical expertise in application support, troubleshooting, and problem resolution

• Minimum 3 years of team leadership experience managing application or technical teams

• Demonstrated experience as a working manager balancing hands-on technical work with leadership

• Proven experience in business relationship management and stakeholder engagement

• Demonstrated experience in solution architecture for business applications

• Experience managing major business solution implementations (ERP, CRM, or similar)

• Experience with application portfolio management and rationalization

• Experience in PMO oversight or project management for IT projects

• Experience working in multi-country or international environments preferred

• Manufacturing or industrial sector experience highly desirable

• Experience working in lean IT teams where hands-on contribution is essential

• Strong hands-on technical skills in application support and troubleshooting

• Deep understanding of application architecture and design patterns

• Hands-on experience with application configuration, customization, and implementation

• Practical knowledge of integration architecture and API management

• Hands-on experience with SAP ERP systems

• Practical experience with database management and SQL

• Understanding of cloud platforms and SaaS applications

• Knowledge of application development methodologies (Agile, Waterfall)

• Hands-on experience with application monitoring and performance tuning tools

• Familiarity with ITIL or similar service management frameworks

• Understanding of cybersecurity principles for applications

• Experience with application portfolio management tools

• Ability to quickly learn and support new applications

• Exceptional business relationship management and stakeholder engagement skills

• Strong business acumen and ability to understand business processes

• Excellent communication skills (written and verbal) in English and local language

• Proven ability to translate business needs into technical solutions

• Strong leadership and team development capabilities

• Ability to balance hands-on technical work with strategic leadership

• Excellent project management and PMO oversight skills

• Strategic thinking and planning abilities

• Change management and user adoption expertise

• Vendor management and contract negotiation skills

• Strong analytical and problem-solving skills

• Ability to work effectively in matrix organization

• Mentoring and coaching capabilities

• Ability to delegate effectively while maintaining technical involvement

• Comfortable working in fast-paced, hands-on environment

• Hands-on mentality with willingness to "get hands dirty"

• Pragmatic problem-solver who can balance strategic and tactical work

• Self-motivated and able to work independently

• Flexible and adaptable to changing priorities

• Strong work ethic and commitment to service excellence

• Team player who leads by example

• Continuous learner who stays current with technology trends

• English: Fluent (required)

• Slovak: Fluent (required)

• Hungarian: Advantage

Zoznam Kariéra