Slovak speaking Customer Service roles in Sofia, Bulgaria - Relocation Pack

Mercier Consultancy Zobraziť všetky práce

  • Prešov, Prešovský kraj Humenné, Prešovský kraj
  • 18 000 - 22 000 € za rok
  • Trvalý pracovný pomer
  • Plný úväzok
  • Pred 3 dňami
  • Bez námahy pošlite žiadosť
Mercier Consultancy is excited to announce vacancies for Slovak Speaking Customer Service Representatives in Sofia, Bulgaria, supported by a comprehensive relocation package. We are looking for enthusiastic individuals who are dedicated to providing top-notch customer support to our Slovak-speaking clients.As a Customer Service Representative, you will be the key point of contact for our Slovak-speaking customers, addressing inquiries, resolving issues, and ensuring a positive and seamless customer experience. Your efforts will be essential in enhancing customer satisfaction and loyalty.Responsibilities
  • Deliver excellent customer service in Slovak and English across multiple channels
  • Respond to customer inquiries and resolve issues efficiently and professionally
  • Accurately document interactions and resolutions in our CRM system
  • Work collaboratively with other teams to ensure comprehensive solutions to customer challenges
  • Collect customer feedback to inform service improvements
  • Keep informed about our products and services to assist customers effectively
  • Engage in continuous training to enhance customer service skills
Requirements
  • Fluency in Slovak and English with strong communication skills
  • Previous experience in customer service is preferred but not essential
  • Strong problem-solving abilities and a customer-focused attitude
  • Capable of managing multiple tasks in a dynamic environment
  • Excellent attention to detail and organizational proficiency
  • Passionate about delivering exceptional customer experiences
  • Familiarity with CRM systems and customer support tools is a plus
BenefitsCompetitive Monthly SalaryRelocation paid to BulgariaHelp finding apartmentPaid training and growth possibilitiesand more

Mercier Consultancy