Customer Commercial Partner
Orange
- Bratislava, Bratislavský kraj
- 2 225 € za mesiac
- Trvalý pracovný pomer
- Plný úväzok
- The management and leadership of the commercial aspects of customer contract and account specific supplier contracts including commercial risk management, dispute management, pricing and benchmarking (in collaboration with the CBU if present).
- The quality of the invoicing, the cash collection and the commercial inventory.
- The alignment with the customer on the actual spent, budget and forecast.
- The customer catalogue and price book.
- The management of the contractual and financial implications of asset transfers.
- Governance of capital equipment expenditure during the life cycle of the contract, if present.
- Ensure the appropriate terms and conditions, contractual events and contract governance are described in the customer contract and in account specific supplier contracts, including on Multi-sourcing Service Integration type of contracts, in close cooperation with the Legal department and other applicable organizations; whenever possible apply Orange standards to reduce cost and risks.
- Assess the commercial risks associated to the contracts, the billing and the cash collection and suggest appropriate actions to mitigate or eliminate the risks.
- Contribute to the creation of the value proposition and the assessment of the risks from the contractual and financial perspective.
- Estimate the level of effort that will need to be provided by a Customer Commercial Partner during the lifecycle of the contract.
- In close cooperation with the core customer team:
- Ensure the account governance model is efficient from the contract and financial perspectives and allows to minimize the exposure to legal, contractual or financial risks.
- Define and implement the framework required for the end-to-end request to cash solution covering governance, reporting, process customization, suppliers management (from the contractual and commercial perspectives), cash collection and MSI related activities.
- Manage a joint Orange and Customer forum to log and track all activity having an impact on the contract and/or financially.
- Ensure contract awareness and compliance (deliverables and events management) of all relevant internal stakeholders.
- Lead the management of post contract changes, escalations and contract disputes, working with the applicable internal organizations, to resolve issues with the customer.
- Conduct where appropriate contract negotiations with customers’ senior managers and legal counsels.
- Manage the evolution of the contractual documentation end-to-endfrom negotiation until contract signature.
- If required provide customized -customer spending reports (historical actual, forecast, budget) internally and/or to the customer.
- Manage the evolution of the customer catalogue and price book.
- Ensure the efficient execution of the defined request to cash processes (billing, cash collection, change management, revenue assurance).
- Contribute to the measurement of the performance related to the Contract & Financial Management services (days sales outstanding, delivery lead-times, account receivables, …).
- Manage continuous improvement on all Contract & Financial Management related services and define and execute improvement plans when neededNegotiate billing credits with the customer.