IT Onsite Support Lead

FPT Corporation Zobraziť všetky práce

  • Košice, Košický kraj
  • Trvalý pracovný pomer
  • Plný úväzok
  • Pred 1 dňom
AboutWe are seeking an experienced and proactive IT Administrator to serve as the primary IT point of contact for our Munich office. This is a broad, ownership-driven role suited to someone who takes pride in keeping technology running reliably across the organization. You will be responsible for the smooth operation of our day-to-day IT environment - spanning end-user support, hardware and software management, and basic network administration - while serving as a trusted partner to employees. Rather than deep specialization in a single domain, this role calls for practical, cross-functional expertise and the confidence to take ownership across a wide range of IT disciplines.Your responsibilities
  • Provide on-site IT support for end users in the Munich office, covering hardware, software, and connectivity issues
  • Manage the full lifecycle of end-user devices - procurement, configuration, deployment, maintenance, and decommissioning
  • Install, configure, and maintain business applications and tools used across the office
  • Administer user accounts, access rights, and software licences in line with company policies
  • Perform basic network administration tasks, including troubleshooting LAN/Wi-Fi connectivity and coordinating with network or infrastructure teams when required
  • Manage onboarding and offboarding processes from an IT perspective, ensuring timely setup and decommissioning of equipment and accounts
  • Maintain an up-to-date IT asset inventory for the Munich office
  • Coordinate with external vendors and service providers for hardware repairs, replacements, and deliveries
  • Ensure endpoint security compliance, including patch management and adherence to IT security policies
  • Create and maintain documentation for IT processes, configurations, and known issues
  • Support ad hoc IT projects, office moves, and technology rollouts as required
What do we expect?
  • Proven experience in an IT support, IT administration, or similar hands-on IT role
  • Practical knowledge of Windows and/or macOS in a corporate environment
  • Proficiency with Microsoft 365 and common enterprise collaboration tools
  • Solid understanding of LAN/Wi-Fi networking fundamentals
  • Experience managing hardware assets and software licence administration
  • Ability to independently triage, prioritize, and resolve or escalate IT issues
  • Strong communication skills in English (C1)
Nice to have:
  • IT certifications such as CompTIA A+, ITIL Foundation, or equivalent
  • Experience in a mid-size or enterprise office IT environment
  • German language is a plus
Benefits
  • Compensation and rewards:
  • Boost your earnings with bonuses (company performance, project, or extra performance bonus)
  • Invest in yourself with a yearly well-being budget (up to €2,000)
  • Earn referral bonus (up to €3,000)
  • Secure your future with a pension plan contribution
  • Flexibility and Work-Life Balance:
  • Flexible working hours that adjust to your personal needs
  • Choose your work environment - 100% remote or modern offices: Košice, Bratislava, Prague
  • Personal and Professional Development:
  • Sharpen your skills with extensive training & certifications
  • Boost your language skills with language courses
  • Wellbeing and Culture:
  • Build bonds through team-building activities & company events like the VolleyCup and Christmas party
  • Join our family culture and participate in diverse interest groups like bikers, runners, gamers, and more
  • Invest in your well-being with a MultiSport card
  • Promote your mental health with confidential psychological support
Hiring process * Has the job offer captured your interest? Please fill out the application form and let us know about yourself.
  • We will assess the information you send us and will get back to you under any circumstances.
  • We will contact the chosen applicants and specify the details.
  • A job interview with a hiring manager is a two-way opportunity to get to know each other better. The hiring process also includes a second interview with the customer directly.
  • We will inform you about the feedback from the interview as soon as possible. Successful candidates will receive a job offer.

FPT Corporation