What you will doWe are seeking an experienced IT Operations Analyst to join our team. In this role, you will be the go-to person for resolving any issues and problems related to IT infrastructure services and applications in Treasury. You will take charge of diagnosing, performing root cause analysis, and implementing solutions for critical infrastructure and application issues.If you are a proactive, detail-oriented professional with excellent communication skills, we would love to hear from you. Join our team and contribute to the success of our IT infrastructure and finance applications!How you will do itAdministering Treasury IT systems and recommending modifications for improved efficiency and reduced costs.Collaborating with Technical Engineering to manage hardware and software components for network, servers, and storage.Performing risk assessments on projects in collaboration with the IT architecture team.Serving as Level 1 & Level 2 support for internal clients, addressing IT infrastructure and application service issues.Conducting diagnostic testing, troubleshooting, and preventive maintenance for incidents and service requests.Liaising with vendors and service delivery teams to investigate and resolve incidents and problems.Identifying and implementing solutions to recurring incidents and problems by analyzing system data, error logs, and user reports to minimize downtime and impact on IT services.Follow up with internal financial stakeholders to confirm problem resolution and gather feedback on system usage.Stay updated on system patches, enhancements, security vulnerabilities, and technologies to protect infrastructure and systems.Maintain and improve technical change management policies, processes, and standards.Coordinate change management activities, aligning business requirements with architecture.Collaborate with delivery teams to confirm, manage, and oversee deployments.Establish regular interaction with internal stakeholders on a weekly and monthly basis.Lead SOX controls related activities and compliance tasks, engaging with management, stakeholders, and ITGC.What we look forRequiredExperience in service delivery, application management, or project management in corporate IT systems.Proficiency in Linux, Shell Scripting, and SQL.Excellent customer service and communication skills.Strong analytical skills.Capable to handle multiple cross-functional tasks simultaneously.Ability to work independently in a dynamic, fast-paced environment.PreferredA degree in Management Information Systems, Computer Science, Finance, or a related discipline.Experience with Treasury or Bank systems.ERP finance technical or functional knowledge.Hands-on experience with Groovy, Python, or MS Power Apps, Power BI, Power Automate.Our benefitsBesides working in an international environment, you will receive a regularly monthly bonus after your first six months, meal vouchers, a recreation allowance and retail discounts. Additionally, our flexible benefits program will allow you to customize benefits from a selection of 3500 products and service such as gym membership, medical cover, a multi-sports card plus many more.Our onsite facilities at our Bratislava based office includes a canteen, nursery and coffee machines located on every floor.If you are relocating to Bratislava to join Johnson Controls, you will be eligible to receive a housing allowance to help you setup your new life in Slovakia.The gross monthly salary for this position starts from 2,000 EUR per month, plus a monthly bonus that starts after your first 6 months. Please note this is a minimum salary and our compensation packages are based on your professional experience and qualifications.Our cultureAt Johnson Controls you’ll have the opportunity to work on some of the most exciting projects in today’s market. Our hardworking people empower us, and we believe in being part of a team that is open, collaborative, results-oriented, hardworking and above all fun.We believe that diversity and inclusion matter and make a difference. By embracing the true value of diversity and inclusion, getting comfortable with having crucial conversations, and valuing different perspectives, we will be one of the most desirable places to work.#LI-BB1#LI-Hybrid
