Czech Speaking Customer Service for IT Company in Greece - Fully Paid Relocation
Mercier Consultancy Zobraziť všetky práce
- Slovensko
- 18 000 - 22 000 € za rok
- Trvalý pracovný pomer
- Plný úväzok
- Respond to customer inquiries related to IT products and services via phone, email, and chat in Czech.
- Provide clear explanations and assistance regarding software, hardware, and technical support issues.
- Troubleshoot and resolve customer problems efficiently and accurately.
- Maintain detailed records of customer interactions and solutions in the CRM system.
- Collaborate with technical teams to escalate and resolve complex issues.
- Stay updated on the latest IT trends and product updates to provide informed assistance.
- Fluency in Czech (both written and spoken) is essential; knowledge of English is an advantage.
- Previous experience in customer service within the IT sector is preferred.
- Strong problem-solving skills and technical aptitude.
- Excellent communication and interpersonal abilities.
- Ability to work efficiently in a fast-paced, dynamic environment.
- Familiarity with customer service software and CRM systems is desirable.
- Flexibility to work in shifts, including evenings and weekends if required.
- Willingness to relocate to Greece; full relocation costs covered by the company.
- 2 Extra Salaries Per Year
- Monthly Bonus
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
- And Much More...