Asset configuration management specialist- UCMDB
Diebold Nixdorf
- Slovensko
- Trvalý pracovný pomer
- Plný úväzok
- Administration, operation and development of the ITOM suite of products- the main focus is on UCMDB
- Implementation of the integration of UCMDB to OpsBridge, support and operation of the interface
- Support business requirements for new technology as approved by ITSM leadership
- Solve complex problems while preserving the integrity of the ITSM toolset
- Continual service enhancements, while improving the effectiveness of services and decreasing failures
- Organizing information by studying, analyzing, interpreting, and classifying data
- Consultations and collaboration with other technical roles, mainly with solution architects, solution owners or service owners
- Point person for ongoing quality for customer specific or project documentation, known error documentation, knowledge base within area of responsibility
- Providing stakeholders, business and associates with information on design and overall solution in clear and understandable manner
- Preparation of reports by collecting, analyzing, and summarizing information
- Creation and maintenance of technical documentation
- Documenting all system changes and revisions
- Mentoring all junior staff members
- Establishes and revises database by conferring with analysts and programmers to code and retrieve data
- Maintaining strict confidentially within the tools
- Advanced knowledge of Configuration Management Databases- CMDB and Configuration Management Systems- CMS)
- Proven experience with Service and Asset Configuration management at enterprise scale
- Direct experience with implementation, configuration, development and enhancements of UCMDB, UDI/UD and relevant Discovery and Integration Adapters
- Good Knowledge of Agentless and Agent based discovery, exposure to Agent Deployment
- Experienced in installing, configuring and managing ITSM tools
- Great overview of installation processes for network and compute devices, OS patches and security updates
- Able to follow the ITSM processes for implementation, configuration, development and ehancements
- Able to communicate in English language on a fluent level- B2
- Flexible home office including flexible working hours
- 25 days of annual leave for all employees
- Sick days- paid days for your recovery without need to visit a doctor
- Possibility to order MultiSport card which gives access to hundreds of sports and recreational facilities all over the country
- Different relax zones in office with gym equipment, retro video games, chess and reading zones
- Yearly bonus based on reaching individual and company objectives
- Financial contribution to home office from first day of employment
- Employer pension contribution (III. Pillar)
- Meal or financial meal allowance above the law
- Referral bonus - financial bonus for recommendation of a candidate
- Public Transport Contribution to promote more ecological travel to work and support usage of MHD, SAD and Slovak Railway Transport
- Cafeteria- you can choose from wide range of products and services provided by our partners
- Volunteer program - 2 paid days off in a year for volunteer activities
- Various events: Summer event and Christmas party for our employees
- St. Nicolas packages for children and Christmas presents for employees
- Organization of different charity activities and various collections for people in need
- Modern work space with great view on Kosice city
- Coffee and tea in office for free
- Supportive and carrying team of people including managers always open to help and support
- Global training platform for online courses and certifications