Retail Account Manager

• Successfully onboarding and training venues together with Retail Associates, providing them with all the tools and information to start working as soon as possible.
• Driving and managing month-over-month sales growth of our current venues and improving venue performance by measuring critical KPIs, strong analysis and frequent quality and satisfaction checks.
• Owning the partner's assortment - suggesting which products should be listed initially, and working with the partner to constantly add/remove items to improve customer conversion.
• Working with the partner to improve overall conversion rates by sharing tools and best practices to help ensure the partner's success.
• Getting feedback from our partners and translating it into product, marketing and operations improvement
• Key communicator between our operations and Retail partners.
• Working closely together with the marketing team to plan and execute campaigns together with Retail partners.

• You have proven experience from previous account management, business development or similar role.
• Driver's licence B
• Excel skills
• You are a self-starter, reliable team player with the ability to deliver results on-time and successfully manage multiple projects simultaneously
• You cultivate extensive mutually beneficial relationships
• You are structured, detailed, and service-oriented.
• You have strong problem-solving skills with a bias for action and impact.
• You have a proactive mentality - an independent thinker who can work with limited guidance but can deliver a successful outcome. through grit and determination
• Excellent interpersonal skills with the ability to adapt tone to suit the audience.
• Fluent in Slovak and English.
• There might be occasional travel required for several days

Wolt