JOB TITLE: Fraud Prevention RepresentativeBusiness Unit/Function: Centralized Services - Fraud PreventionReports to: F raud Prevention ManagerDirect no. of reports: 0Collaborations (work with/support): GB Local offices and units within CSC BALocation (entity code and cost center): Slovakia – Bratislava, SK11 Global Blue Slovakia s.r.o., OP060010 Ops - SecurityJob type: [Perm/Fixed] FixedWorkload: [Part Time] 50%AWM Designation (natural habit. clasif.) : Collaborator – 20-40% office presence/ weekAWM % or days in hub office: 20%SOX Controller: NOSOX Preparer: NOPurpose of the rolePosition will be responsible mainly for deeper investigation of alerts returned by fraud detection tool or reported by colleagues within GB. Fraud prevention team developed new detection methods focusing on stolen TFS forms and/or identity fraud. These methods already helped us to detect quite massive fraudulent activity perpetrated by external agents. During summer 2025 we will setup new detection approach and we will need more capacity for deeper investigationResponsibilitiesIdentifies the major activities/responsibilities of the position and statements that clarify key areas where the position must produce key results.InvestigationAnalyze returned alerts for specified detection rulesCommunication and cooperation with GB local offices and/or other GB central units during the investigationReportingPreparing investigation reports and data sets for involved colleaguesIn case of confirmed fraud prepare fraud reportShare findings with other fraud prevention team membersAdditional: Division of work in percentage (please note that this is subject to change depending on business):Administration – [70%]Reports Management – [30%]Business Development - [0%]Customer Service - [0%]Main KPI’sThe KPI’s which the performance of this role is specifically measured.QualityCheck all returned alerts based on setup threshold and on timeCompetenciesEnglish - B2MS Excel – standard knowledge of excel – basic functions (IF, SUM, COUNT…) VLOOKUP, pivotsMS OutlookSkillsAssertive communicationWillingness to learnBe cooperative and be able to accept possible changesQualifications and education requirementsStudent at universityFinished High School
