SAP Delivery Lead

DXC Technology

Bratislava, Bratislavský kraj
Trvalý pracovný pomer
Plný úväzok

Pred 17 dňami

Job Description:Responsibilities

Provide technical support and leadership in a complex mission critical SAP environment
Act as primary contact for customer for any operational and technical topics, including SAP technical consulting
Lead and execute SAP projects and complex changes, such as new implementations, migrations, upgrades, conversions, maintenance activities
Provide solution options and participate in high availability designs (HA/DR)
Ensure supported components are maintained, optimized and used effectively
Manage escalations of critical incidents (with root-cause in technical area)
Define and setup monitoring based on standards in order to meet SLA’s.
Manage ITIL processes (incident, change, release and problem management...)
Handle Change Requests, acting as Change Manager, in process & in tools
Participate in regular account review sessions with the customer and Account Service Team.
Execute Project management for technical tasks / technical SAP project management
Work with other domains to establish implementation plans for SAP changes, projects, backup and recovery
Identify automation opportunities and drive their implementations
Forecast and raise technology requirements based on technical and clients needs
Manage/consult on the architecture and design of hardware and software within the client's environment.
Ensure that technical system documentation is up to date (CMDB, Operational procedures)
Provide internal SAP technical training for lower level teams

REQUIREMENTS/QUALIFICATIONSTechnical

5+ years of related SAP Basis administration experience with SAP business suite / SAP Solutions
Administrator knowledge of RDBMS: HANA, Oracle, Sybase ASE, MaxDB, MSSQL (HANA preferred)
Experience with SAP and DB technical daily operations, SAP and database live-cycle management
Experience with SAP implementation / migration projects from SAP Basis perspective
Advanced experience in managing SAP / DB environment changes and upgrades
Experience with system migrations, both Homogeneous and Heterogeneous
Advanced Performance Tuning and Monitoring
SAP Basis (Netweaver) Certified, HANA (or other DB) certified an advantage
Experience with S/4HANA, BW4/HANA, Solution Manager, BO/BOBJ an advantage
Strong Windows and Unix/Linux knowledge an advantage
Network Skills (TCP/IP, NAT, DNS, Firewalls) an advantage
Shell scripting capabilities an advantage

Soft skills

Ability to professionally handle client requests, both on time and thoroughly
Proactiveness: identify opportunities for improvements that positively impact operations and customer experience
Strong organizational and interpersonal skills
Excellent problem solving ability
Ability to work independently and/or in the team, ability to lead the others
Ability to step into running projects and resolve issues
Ability to communicate very complex situations to non-technical clients
Fluent English and German language skills (oral and verbal)

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DXC Technology

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