Regional Digital Service Representative
- Slovensko
- Trvalý pracovný pomer
- Plný úväzok
- Location: Slovakia, Bratislava
- Extensive international travel (70%) within Europe
- Upgrading the customer critical assets with smart sensors and communication features
- Configure gateway, and connect critical assets to the cloud
- Integration (preparation, connectivity, validation, and cybersecurity compliance)
- Collecting all data requested for Digital platform provisioning (done by Connected Services Hub (CSH))
- Supporting the preparation and execution phases of complex solutions
- On-site intervention following CSH insights from condition-based monitoring, customer requests
- Review customer electrical distribution network (HV, LV…) to identify critical assets to be upgraded, compile all installation info (equipment and IT) and collect cybersecurity requirements
- Preparation of work and staging: sensor pairing, custom model, firmware upgrade, gateway association to tenant, off-site testing; and validation of Bill of Materials including modem & SIM card
- Installation of new sensors and/or protection relays on site
- Configure communications and connect digital devices (relays, sensors, SMD, …) to gateway
- ETP connection: connect system to the Internet – Schneider cloud platform (northbound)
- Commission the IT/IoT portion of the digital services: coordination with other SE Field Services
- Troubleshoot End to End connectivity including ETP using procedure and ticketing tool
- Compile project data for provisioning by CSH into Eco-Struxure Asset Advisor (EAA) Platform, project
- Be the technical warrant of the services capabilities in front of the customer.
- Support customer projects on all connectivity matters including cyber security and analytics (including 3rd party solutions and 3rd party sensors).
- External client focused mindset with strong listening capability
- Accountable, self-motivated and proactive
- Ability to adapt and perform in a fast moving and often-changing environment
- Strong health & safety mindset in total respect of safety guidelines
- Collaborative attitude with internal entities (Planning, Inside Sales, Technical Support …)
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Use all digital tools designed for SE Service Representative
- Willingness to travel internationally for 70% of the working time
- 2+ years university degree or equivalent experience with at least 1year of related experience
- Advanced in Automation, IT solutions and networks (TCP/IP, Modbus, IEC61850…), digital systems integration, software setting
- Knowledge of LV and MV products (knowing Schneider Electric products is advantage)
- Excellent communication and interpersonal skill
- Mandatory: fluent communication in English language (B2+ level min)
- Flexibility & Reliability, Focus on technical details & Customer focus, Team player, Leadership skills
- Good Software tools literacy: MS Office, Acrobat, AutoCAD
- EXCITING JOB: Join a global leader in Digital Transformation of Energy Management and Automation.
- Our INCLUSIVE REWARD PORTFOLIO is designed to support YOU to be your best and it goes byond pay and benefits.
- MEANINGFUL: Competitive pay & incentives, Market leading & Personalized benefits, Schneider Electric Foundation supporting individuals and communities around the world
- INCLUSIVE: Fair pay initiatives GLOBAL, Family Leave Policy, STEP UP – Global Recognition Program, Pay equity
- EMPOWERED: Workplace flexibility
- OPEN TALENT MARKET to own your career locally or globally
- LEARNING & DEVELOPMENT: E-learning platform & E-learning Link
- HEALTH AND WELL-BEING: Group life insurance for employees, Flexile working hours & home office, Multisport card, Meal allowance, Relax room & Massages
- FAMILY LEAVE POLICY: Child care, Care Leave, Bereavement leave, Additional day off for women on International Women´s Day, 4 Sick days, 1 Bridge day per year
- RECOGNITION and REWARDS: Attractive referral bonus, Diversity & Inclusion initiatives and events, Celebration of seniority
- PERKS: Cafeteria benefit, WESOP (Worldwide Employee Share Ownership Plan), Recreation allowance
Thank you for your kind understanding.Let us learn about you! APPLY today!Looking to make an IMPACT with your career?When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.Become an IMPACT Maker with Schneider Electric – apply today!€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporationsYou must submit an online application to be considered for any position with us. This position will be posted until filled.Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust CharterSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.