
HR Systems management & Contact Center Specialist with English and Italian language
- Bratislava, Bratislavský kraj
- 1 460 € za mesiac
- Trvalý pracovný pomer
- Plný úväzok
- Develop soft skills in communication, teamwork, remote cooperation, and stakeholder management
- Gain hands-on experience and technical knowledge of a diverse palette of HR systems and tools (SAP, Cornerstone, SNOW, CRM)
- Understand corporate HR processes and how are the HR sub-processes interlinked
- Interface and communicate with local HR departments worldwide with the opportunity to actively use your language skills by e-mail or phone
- Be a first contact point to Henkel employees regarding all questions that appear about all HR tools and applications, global annual processes, HR policy, internal regulations, etc.
- Support incoming requests via phone (Contact Center) and internal ticketing tool
- Closely interact with colleagues from different Shared Service Centers located in Cairo, Manila and Mexico
- Support new and challenging HR initiatives and be an active part in the implementation and improvements of new projects in HR areas
- Proficient level (in verbal and written form) in Italian and English language is a MUST
- Work experience with an emphasis on customer service is an advantage
- Intermediate MS office skills
- Pro-active, open minded, self-reliant, customer-oriented team-player with good communication skills
- Flexible work scheme with flexible hours, hybrid work model and up to 30 days per year for remote work abroad
- Diverse national and international growth opportunities
- Globally applicable well-being standards, including health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- 13th salary, incentives
- Cafeteria benefit system, Multisport card
- Henkel shop and Henkel nursery school
- Extra paid days off for special events, referral and relocation bonus