
Business Process & Projects Manager
- Bratislava, Bratislavský kraj
- 2 700 € za mesiac
- Trvalý pracovný pomer
- Plný úväzok
- Internal operations and collaboration frameworks across different teams like Finance, Sales, HR, Security, IT, etc.
- AI-powered tools that support project delivery and automation Key initiatives including process redesigns, ISO audit preparation, internal metric definition.
- Leading cross-functional projects with defined scope and timelines.
- Running meetings, generating insights, and communicating results using AI-supported tools.
- Designing scalable processes and building adoption plans for new systems and frameworks.
- Own and evolve strategic initiatives like truth source implementation, knowledge hubs, and internal planning cycles.
- Partner directly with the COO and department leads to define operational metrics and reporting structures.
- Build scalable, automated frameworks that improve compliance, performance, and employee experience.
We develop world-class biometric solutions used by governments, enterprises, and platforms around the globe. Our technology powers identity verification, access control, criminal investigations, and national ID systems - serving millions of users and making security smarter and more seamless.We're trusted by companies and institutions in over 80 countries and ranked among the top vendors in independent NIST evaluations.Join us if you're passionate about transforming operations, building better systems, and using technology to unlock human potential.RequirementsWorking Hours & LocationThis role is based in Bratislava (hybrid friendly).We offer flexible working hours, with expected availability during core business hours for cross-functional syncs.About YouYou might come from business analysis, PMO, operations, or internal transformation roles, but what unites your experience is an ability to turn ambiguity into clear processes and measurable outcomes. You’ve led initiatives that improved company performance, designed and implemented governance frameworks, and collaborated across departments to embed new ways of working. You’re comfortable with operational metrics and change management, and curious about applying AI and automation to make those improvements stick.Qualifications
- Project Execution: background in leading internal projects across business units
- Process Design: Strong background in process optimization, including SOP creation and continuous improvement.
- Change Management: Skilled in coordinating organizational changes and driving adoption of new tools and processes.
- Cross-Functional Collaboration: Proven ability to engage and align stakeholders across diverse functions.
- Communication & Structure: Exceptional communicator with a structured, problem-solving mindset.
- Standards Familiarity: Familiar with ISO 9001 and 27001 frameworks.
- PMP, Lean Six Sigma, Agile PM, or ISO auditor certifications.
- Experience in a fast-paced tech, SaaS, or scale-up environment.
- Prior ownership of ERP implementation, BI/reporting system setup, or internal process audits.
- Data-driven thinking and a habit of documenting, iterating, and scaling improvements.
- Project & Collaboration: ClickUp AI, Notion AI, Confluence AI, ChatGPT
- Automation: Zapier, Make.com, Power Automate
- Meeting Notes & Summaries: Fireflies, Otter.ai, Slack GPT
- Process Mapping: Miro AI, Lucidchart AI, Celonis or similar
- Reporting: Power BI (with Copilot), Tableau GPT
- Recruiter Screen - 30min
- This stage may include either a single, comprehensive panel interview - covering your competencies, technical skills, and a live design or problem-solving session, or two separate rounds, starting with a CV deep dive followed by a live technical task. We'll tailor the format based on the role’s focus and your experience to ensure a fair and insightful evaluation process.
- CARES Interview: Final conversation with our CARES committee to ensure alignment with our core values: Collaboration, Accountability, Respect, Excellence, and Shared Mission.
- Reference checks and background verification