Microsoft: Social Marketing Manager

Bratislava, Bratislavský kraj
Trvalý pracovný pomer
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Pred 2 mesiacmi
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As a company our mission is to empower every person and every organization on the planet to achieve more. As an employer, we empower our own people to achieve more and make a difference in the world. Join us and be one who empowers billions!

Reach - Microsoft's resources and scale empowers employees to utilize their skills for lasting impact.
Freedom -Microsoft values each individual's talent and skill-set and provides the freedom to explore and enhance them.
Inspiration - Inspiration can be found through our products and how they can improve our customers' lives.

We are looking for a seasoned social marketing professional to join the Central Marketing Organization (CMO).The Central Marketing Organization (CMO) leads Integrated Marketing excellence for the Area (Area consists of 33 markets in Central and Eastern Europe). With a broad view of the business, CMO focuses on acquiring new customers, driving usage and consumption of Microsoft's Cloud Services, and delivering fans and advocates across segments and channels. The CMO partners with Redmond headquarters to ensure a connected customer experience in alignment with global strategies and local business needs. With marketing excellence and deep discipline expertise in Digital and Experiential Marketing and Analytics, the CMO supports commercial and consumer businesses and solution areas. CMO uses global content and assets, focuses local marketing investments in alignment with customer buying scenarios, and leverages Global marketing programs for positive customer experiences.This position contributes to Microsoft's success and inspiring your Area marketing team to make Microsoft one of the most engaging, thoughtful and innovative brands in social media. The social marketing manager is a leader versed in the commercial business to help Microsoft grow our global fan engagement for this specific geographic area.ResponsibilitiesThe social marketing manager leads the Social Command Center which is a single center excellence for the operations of all social channels for an Area. This includes managing the overall social channel footprint for the Area and consolidating or eliminating accounts to achieve operational efficiencies and optimize the overall impact. This leader has extensive knowledge of social platforms and how channels can work together to create best-in-class experiences that drive greater customer engagement. This role’s success and experience help teams take a customer-minded approach to social content that engages, monitors user comments, and creates reactive local content.Besides working with your Area leadership team, your professional partnership and network extends to Microsoft's headquarters social marketing leaders to amplify the impact of global content investments. You lead your Area to smartly maximize precious marketing investments by using global content and services to deliver a consistent customer experience.The ideal candidate will be a quick learner and rapid adopter of leading practices from A14 peers, and a courageous leader skilled in both managing a team to execute on global strategy and champion effective marketing integration and marketing operations to drive positive business outcomes. You must enjoy ongoing challenges in our multifaceted, highly matrixed organization and the industry that requires a combination of Modern Marketing Profile, Social Marketing leadership and global programs adoption in your Area for the greater cause-all coming together to deliver the customer experience.Scope:1) Manage the Area's Social Command Center, centralizing social channel operations. (25% of time)2) Manage the publishing content leveraging corporate content, monitoring user comments and creating reactive content. (50% of time)3) Manage local channel footprint and identify opportunities for consolidation. (5% of time)4) Manage local employee social advocacy program to activate sellers and support with relevant content. (15% of time)5) Define and develop proof of concepts to test innovative digital programs that can scale and building upon work from the A14. (5% of time)QualificationsExperiences Required: Education, Key Experiences, Skills and Knowledge:

3-5 years of Social strategy experience for a global brand and/or digital agency.
Proven track record taking a strategic and deeply customer-minded approach to social media.
Strong understanding of current and emerging social platforms.
Agency and Vendor Management: Ability to evaluate digital capabilities of agencies and vendors and manage to obtain optimal results.
Executive presence: Ability to engage with CxO audiences, strong presenter, and recognized as a subject matter expert at the Area.
Organizational Agility, Impact and Influence, Cross Boundary Collaboration and adept at ongoing change management.

Please note that the position is with 1,5 years contract.

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