Intelligent Automation Lead
- Bratislava, Bratislavský kraj
- Trvalý pracovný pomer
- Plný úväzok
- Evaluate business needs and user requirements across various departments to actively identify intelligent automation & AI opportunities
- Plan and steer various automation & AI campaigns at different levels to maintain great level of relationship with internal customers, identify high potential use cases and drive AI adoption across the organization
- Ensure the team follows our best practices and standards for discovery, delivery and service operations
- Provide regular progress update to senior management including success stories and potential impediments, keeping it very transparent
- Ensure E2E coordination with process owners, developers and IT teams to deliver automation & AI solutions successfully
- Work closely with business departments to ensure conformance to governance and processes
- Monitor intelligent automation performance regularly via clearly set KPIs
- Regularly challenge best practices and apply continuous improvement into the way of working
- Building a strong team identity and ensuring your team members apply their diverse skills and perspectives to achieve common goals
- Facilitating the HR cycle (staffing, planning, developing, reviewing and evaluating), balancing employee needs with company demands
- Driving engagement and creating a climate where people are motivated to do their best to help the organization achieve its objectives
- Strategic thinker with the ability to define and drive an enterprise automation and AI vision
- 5+ years of experience in enterprise-level intelligent automation & AI management with strong understanding of technologies, architecture, frameworks, delivery lifecycle and best practices
- 3+ years of experience with strong leadership skills to lead and develop a team of highly skilled automation engineers and business analysts
- Proven experience with applying AI in an enterprise environment with including but not limited to Copilot, Copilot Studio
- Excellent stakeholder management and communication skills with ability to influence at executive level
- Strong change management mindset to drive adoption of intelligent automation & AI
- Abstract and analytical thinking, you are able to understand business processes and translate them into optimized workflows and automations
- Understanding of assistive AI, LLMs and agent-based automation concepts
- Able to implement solutions and quickly overcome barriers to deliver tangible benefits
- Entrepreneurial work style, in which you regularly step “outside the walls” of your role to drive innovative thinking and practice
- Ability to empower people through leadership, coaching skills and by acting as a role model
- Influence skills with local and global functional leaders to ensure global collaboration without losing track of your role as service provider
- BS/BA degree or higher
- Fluent in English (C1 level)